At a glance Added
| Stage | Detail |
|---|---|
| Processing & dispatch | Within one week of purchase |
| Typical delivery | 10–15 business days (varies by country) |
| Coverage | All countries worldwide |
| Tracking | Full tracking from placement to delivery |
| Carriers | India Post / Speed Post, EMS, DHL, FedEx, Aramex |
| Free shipping | On orders over $299 |
01Global delivery
We ship medicines to all countries worldwide. Our shipping partners and delivery timelines may vary depending on your location, local customs, and courier availability.
02Estimated delivery time
Delivery time depends on the destination country, customs clearance, and local logistics. The typical delivery timeframe is 10–15 business days (may vary based on your country's import regulations). Some orders may take longer due to:
- Customs inspections
- Remote delivery areas
- Public holidays
- High seasonal demand
We will keep you informed throughout the delivery process.
03Order processing & dispatch time
We aim to process and dispatch all orders within one week from the date of purchase. Processing time includes:
- Verification of order details
- Prescription verification (if applicable)
- Quality check and packaging
- Handover to the shipping courier
Orders placed on weekends or public holidays may be processed on the next business day.
04Shipping charges
Shipping fees depend on the destination country and will be displayed at checkout before you complete your purchase. Shipping costs may vary based on country of delivery, order weight, and courier service used.
Shipping carriers used
To ensure reliable delivery worldwide, we use trusted and certified courier partners such as:
- India Post / Speed Post
- EMS
- DHL
- FedEx
- Aramex
Free shipping
Orders over $299 qualify for free express shipping.
05Tracking your order
Once your order is dispatched, you will receive a tracking number by email. You can track your shipment through the courier's website or via our order tracking page.
06Customs & duties
International orders may be subject to customs duties and import taxes applicable in the destination country. These charges are the responsibility of the customer and are not included in our shipping fees. OnlineMeds.org is not responsible for delays caused by customs clearance.
07Incorrect address
Please double-check your delivery address before placing your order. OnlineMeds.org is not responsible for orders delivered to an incorrect address provided by the customer, and we cannot guarantee re-delivery in such cases.
08Lost or damaged shipments
If your order is lost in transit or arrives damaged, please contact us within 48 hours of the expected delivery date. We will investigate with the courier and arrange a replacement or refund where applicable. See our Return & Refund Policy for full details.
09Cancellation after dispatch
Orders cannot be cancelled once they have been dispatched. If you wish to cancel, please contact us as soon as possible — before your order is packed — via our Contact Us page.
10Contact us
For any shipping queries:
- By form: Visit our Contact Us page
- By email: [email protected]